One fixed price per user, per month.
We do not publish prices, because a price without understanding your setup would be a guess. Here is exactly how pricing works instead.
Process
How you get your price
Talk to our team
A short meeting by video or at your office. We ask how you work, what you rely on and what is not working.
Get your written quote
Within 24 hours of the meeting you receive your fixed per-user monthly price in writing, with exactly what is included.
You decide
No obligation and no hard sell. Take the quote away, ask questions, and decide in your own time.
Plans
The three plans
Quoted per user, per month, after a short meeting with our team.
Essentials
For small teams that need the basics covered properly.
- UK helpdesk by email and client portal
- Microsoft 365 or Google Workspace management
- Security essentials: MFA, patching, antivirus
Complete
For organisations that want the whole IT department handled.
- Everything in Essentials
- Round-the-clock monitoring, with emergency cover for critical issues
- Backup management, starters and leavers fully handled
Co-managed
For organisations with an in-house IT person who needs backup.
- Escalation support for your IT person
- Security and backup oversight
- Holiday and sickness cover
Comparison
Compare plans in full
| Feature | Essentials | Complete | Co-managed |
|---|---|---|---|
| UK helpdesk, email and client portal | Add-on | ||
| Microsoft 365 / Google Workspace management | |||
| Security essentials (MFA, patching, antivirus) | |||
| Monitoring around the clock | |||
| Emergency cover for critical issues | Add-on | Add-on | |
| Backup management and recovery | Add-on | ||
| Networks and Wi-Fi management | Add-on | Add-on | |
| Devices supplied, set up and tracked | Add-on | Add-on | |
| Starters and leavers fully handled | Add-on | ||
| Named account manager | |||
| Quarterly IT review, in plain English | |||
| On-site visits, North West | Add-on | Add-on |
What is not included
- Hardware: laptops, phones and network kit are quoted separately.
- Software licences: Microsoft 365, Google Workspace and others pass through at standard pricing.
- Project work: migrations, office moves and new sites are quoted as fixed-price projects.
Pricing detail
What affects your price
Your quote is built around your organisation, not a price list. These are the things that move it.
Once agreed, your per-user price is fixed. It changes only if your user count or needs change.
- Number of users
- Number of sites
- Devices per user
- Security needs
- Out-of-hours cover
Questions