Manchester city skyline at sunrise

Your IT department, based in Manchester.

Vaulnut is a Manchester-based managed service provider. We look after technology for UK organisations with 5 to 100 staff and no IT team.

Support engineer with a headset smiling at her computer

About Vaulnut

Why Vaulnut exists

Too many small organisations put up with IT that sort of works. Support that is slow to respond. Systems nobody fully understands. Security that has never quite been reviewed.

Vaulnut was founded to offer a better alternative: calm, competent technology management from people who take the time to understand the business behind the IT. We are based in Manchester, work on-site across the North West, and support clients remotely UK-wide.

Our idea

Connected. Smarter. Stronger.

Vaulnut in three words. It is the test we apply to every recommendation we make.

Network switches with patch cables in a rack

Connected

Your people, systems and sites working as one.

Email, files, Wi-Fi, devices and premises set up properly and kept running, so your team can work from the office, home or on site.

Support engineer on a call at his desk

Smarter

IT that is planned, not patched up.

A named account manager, a helpdesk your staff can reach, problems spotted before they stop work, and four plain-English reviews a year.

Rows of server drive bays

Stronger

Protected, backed up and certified.

Security that stays switched on, backups that are tested, and Cyber Essentials when clients or tenders ask for it.

Site workers in hard hats checking a tablet

Coverage

Where we work

We are based in Manchester and visit clients across the North West. When something needs hands on, we come to you.

Everything else is handled remotely, UK-wide, by engineers who know your setup.

  • Greater Manchester, Lancashire, Merseyside and Cheshire, on-site
  • Remote support UK-wide

Values

What we stand by

Four principles behind every recommendation we make.

  • Clear communication

    You will understand what we recommend and why. No jargon, ever.

  • Accountability

    If it is technology, it is ours to handle. No pointing at other suppliers.

  • Honest pricing

    Clear pricing, quoted in writing. Hardware and licences are never hidden in your fee.

  • Local by design

    Based in Manchester and on-site across the North West, so help is never far away.

Events

Webinars, workshops and launches

We host webinars and cyber security awareness sessions for local organisations. New dates appear on our events page.

See events